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Privacy Policy

Effective Date: 21 January 2026

Company: Blue1.my

Website / Platform: https://blue1.my

1. Introduction

ECOTEN HARDWARE TRADING (“we”, “our”, or “us”) is committed to protecting the privacy of the data you provide and the data of leads collected through our platform. This Privacy Policy explains how we collect, use, store, and disclose information in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA).

By using our platform, you agree to the collection and use of data as described in this policy.

2. Data We Collect

We collect the following information about leads and users:

Lead Data (public business info)

  • Business name
  • Contact emails and phone numbers
  • Business addresses
  • Social media handles (if publicly available)

User Data

  • Name, email, and account information
  • Billing and subscription information

Note: We do not collect IP addresses, browser information, or sensitive personal data such as national ID or financial information.

3. How We Use Data

We use the data collected for the following purposes:

1. Messaging Leads:
  • To send emails and WhatsApp messages on behalf of users via AI.
  • To log message delivery status (e.g., sent, failed, bounced).
2. Platform Functionality:
  • To provide analytics and insights visible only to the user who owns the account.
  • To maintain user accounts and subscription services.
3. Compliance and Safety:
  • To detect and prevent misuse of the platform.
  • To comply with legal obligations.

Important: All lead data is used only for the purpose of messaging and analytics for the user’s account. We do not use it to train AI models or for other commercial purposes.

4. User Responsibility

Users of the platform are responsible for:

  • Ensuring they have permission to contact the leads collected.
  • Complying with all applicable laws, including PDPA, anti-spam, and messaging regulations.

We are not responsible for any legal or civil consequences arising from users’ misuse of lead data.

5. Data Sharing and Third Parties

We may share data with:

  • Cloud providers: Supabase (data may be stored outside Malaysia)
  • Messaging providers: Email and WhatsApp APIs used for sending messages

By using our platform, you consent to your data being transferred and stored outside Malaysia where applicable.

We do not sell lead data or user data to third parties.

6. Data Retention

Lead and user data is retained for up to 12 months from collection or until the user deletes the data, whichever comes first.

After this period, data will be securely deleted from our systems.

7. Security

We implement reasonable administrative, technical, and physical measures to protect data against unauthorized access, loss, or misuse.

Note: No system is 100% secure, and users acknowledge that electronic communications carry inherent risks.

8. Users’ Rights

Under PDPA, users may request:

  • Access to the personal data we hold about them
  • Correction of inaccurate data
  • Deletion of data

To exercise these rights, contact us at: blue1aicompany@gmail.com.

9. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated “Effective Date.” Users are encouraged to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or PDPA compliance, please contact us at:

Email:blue1aicompany@gmail.com

Address:7465, Jalan Tanjung Indah, Pusat Perniagaan Seri Tanjung, 13400 Butterworth, Penang, Malaysia.