AI Usage Disclaimer

1. Purpose of AI

ECOTEN HARDWARE TRADING (“we”, “our”, or “us”) provides AI-assisted functionality on the platform, including:

• Generating personalized messages for leads using user-set templates with AI personalization blocks.
• Scoring leads on a scale of 0–100 based on engagement likelihood or other metrics.

The AI tools are designed to assist users in lead outreach and analytics.

2. Accuracy and Limitations

• AI-generated messages and lead scores may be inaccurate, incomplete, or fail to produce results.
• We do not guarantee that messages will reach leads, be delivered successfully, or generate responses.
• Lead scoring is estimates only and should not be relied upon as definitive advice or prediction.

3. User Responsibility

• Users are solely responsible for reviewing, editing, and approving all AI-generated messages before sending.
• Users must ensure that all outreach complies with Malaysian laws, including PDPA 2010 and anti-spam regulations, and that they have the legal right to contact the leads.
• Users assume all responsibility for consequences arising from using AI-generated content.

4. Liability Disclaimer

5. Platform Limitations

• AI outputs may vary based on available data, message templates, and system conditions.
• Users acknowledge that AI is a tool to assist decision-making and does not replace professional judgment.

6. Governing Law

• This AI Usage Disclaimer is governed by the laws of Malaysia.
• Any disputes arising from AI-generated content or usage will be resolved under Malaysian jurisdiction exclusively.